NETCOM has been operating since 2004 and has been one of the foremost internet service providers in Nigeria ever since. Over time deployed cutting-edge infrastructure technology solutions such as VSAT, WIMAX, radio and as of today, fibre technology, as well as, managed IT solutions such as Cloud PBX, ERP, CRM, SaaS, HaaSas and IT outsourced services has helped them to stay ahead of their competitors
We try as much as possible to engage organizations and ensure that they lead their market space by keeping abreast of the rapid changes in IT innovations and through a team of experts who are in line with global best practices, we deliver transformational IT solutions. With a 24/7 dedicated support team, we can be said to be one of the best in the country ” said, chief executive of NETCOM Africa, Sean Hsu.
In spite of various challenges, we try to provide the best of services to our customers and every customer that host data with us or have their data warehoused In our data center facility, has never had any cause to complain over the years” added Sean Hsu.
Netcom Africa tries to engage proactively with customers in real time and notify their queries 24 X 7 via an effective customer care team. The biggest barrier in Nigeria’s ability to leapfrog the ICT space to the next level is the Right of Way access which is imperative in nature. Netcom Africa is seeking the cooperation of government from the highest-level right down to the villagers and local communities in order to free up the Right of Way from NTEL who are sitting on a goldmine.
Netcom Africa is aiming to achieve a 30 % broadband target by the end of the year with the help of the recent award of licenses to Infrastructure Companies (InfraCos) by the NCC which will shorten the timeline and possibly help to achieve the short-term goal.
Chief executive of NETCOM Africa, Sean Hsu, in one of his latest interviews, stated that ” Businesses need a company like NETCOM to bring new technologies like PBAX etc. to help transform them. We can come to your company and help you with the best technology solution for your business. We are more of an IT consultancy firm now. We want firms to be more profitable in Nigeria by leveraging on new technologies “.
You can read more about the interview here